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Nexus 5X And Nexus 6P Fingerprint Scanner Problem However, the issue seems to be affecting only some Google Pixel and Pixel owners as a few people shared on the thread that they did not encounter any such issue post the update. Try again or use a different finger,'" complained a user. Instead I just get the following error when trying to add a fingerprint: 'Enrollment was not completed.
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I thought if I deleted my fingerprints and re-added them it might help. "After updating I got the following message in red at the bottom of the screen when trying to unlock my phone with my fingerprint 'Fingerprint hardware not available.' I tried rebooting and clearing my cache with no change.
NEXUS 5X FINGERPRINT HARDWARE NOT AVAILABLE UPDATE
Google Pixel And Pixel XL Fingerprint Scanner IssueÄȘccording to a thread on Google's product forum, which started on April 4, the latest Android Nougat update has affected the functioning of the Pixel XL and Pixel's fingerprint scanner. Post the update, some batches of the devices have a broken fingerprint scanner sensor. The latest bug plaguing Pixel XL, Pixel, Nexus 5X, and Nexus 6P smartphones occurred after the owners updated their respective handset's to Android 7.1.2 Nougat.
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Google Pixel and Pixel XL owners have already had to bear with LTE-related issues, microphone problems, Bluetooth connectivity, and issues with the camera - which led to the smartphone's OS to crash.